Terms and Conditions
1. Intermediary Terms and Conditions
Travel4less acts as an independent agent on behalf of third-party suppliers, including airlines, tour operators, and accommodation providers. Travel4less acts solely as an intermediary and shall not be liable for any loss, damage, delay, or inconvenience caused by such third-party suppliers.
When making a booking through Travel4less, you enter into a contract directly with the relevant supplier, not with Travel4less. Travel4less is responsible for arranging your booking but is not responsible for the provision of the travel services themselves.
All bookings are subject to the terms and conditions of the relevant supplier, including policies relating to cancellations, changes, refunds, and delays. Travel4less cannot guarantee refunds, changes, or compensation, as these are governed by the supplier’s terms and conditions.
Bookings will only be confirmed once full or required payment has been received. Travel4less cannot hold or confirm any services without payment.
If a deposit has been paid, the full balance must be paid by the due date provided. If the balance remains outstanding 7 days after the due date, we reserve the right to apply a late payment fee of £30. If full payment is not received, the supplier may cancel your booking and apply cancellation charges.
Unless otherwise stated, all monies paid to Travel4less are held on behalf of the relevant supplier(s).
2. Booking, Payments, and Fraud Prevention
Customers will be provided with a quotation along with Travel4less Terms and Conditions and relevant protection information prior to confirming any booking.
By proceeding with a booking, you confirm that you have read, understood, and accepted these Terms and Conditions.
Payment Plans and Balance Deadlines
Where a payment plan option is available and offered by the relevant supplier, customers must ensure that the full balance of the booking is paid no later than 12 weeks prior to the scheduled departure date.
For bookings made within 12 weeks of the departure date, full payment will be required at the time of booking.
Failure to pay the balance by the specified deadline may result in the supplier cancelling the booking and applying cancellation charges in accordance with their terms and conditions.
All payments made to Travel4less are processed on behalf of the relevant supplier(s). Travel4less reserves the right to carry out security checks to verify payment details and may request documentation (such as proof of identity or card ownership).
Failure to provide requested documentation may result in cancellation of the booking.
In the event of a chargeback or payment dispute, customers are encouraged to contact Travel4less in the first instance. Unauthorised chargebacks may result in cancellation of the booking and recovery of any losses incurred, in line with supplier terms.
Travel4less reserves the right to refuse future bookings where fraud or misuse is suspected.
3. Outstanding Payments, Failed Payments, and Debt Recovery
Where a customer fails to make payment in accordance with the agreed schedule, Travel4less reserves the right to take appropriate action to recover any outstanding balance.
For non-refundable bookings, where payment has not been completed as agreed, the customer remains liable for the full cost of the booking. Failure to pay may result in cancellation by the supplier and applicable cancellation charges.
Travel4less will make reasonable efforts to contact the customer and may offer a payment arrangement where appropriate. If the customer does not engage or agree to a payment plan within 30 days of the balance becoming overdue, the account may be referred to a debt recovery process.
An administration fee of £25.00 may be applied for each failed or missed payment to cover reasonable administrative costs.
Where repeated payment failures occur or agreed payment arrangements are not maintained, Travel4less reserves the right to escalate the matter, including referral to a third-party debt recovery agency or legal proceedings to recover the outstanding balance.
In the event that legal action is required, the customer may be responsible for reasonable and proportionate recovery costs, including court fees and associated charges, in accordance with applicable law.
All charges applied will be fair, reasonable, and proportionate, and will not exceed the costs reasonably incurred by Travel4less in recovering the outstanding balance.
4. Accuracy of Prices
We reserve the right to amend advertised prices at any time and to correct errors in both advertised and confirmed prices. Customers must check the price at the time of booking.
5. Insurance
We strongly recommend that all customers obtain comprehensive travel insurance to cover cancellation, medical emergencies (including repatriation), loss of baggage and money, and other associated risks.
6. Special Requests
Any special requests (e.g. dietary requirements or room preferences) will be passed to the supplier but cannot be guaranteed.
7. Changes and Cancellations
All amendments and cancellations are subject to the supplier’s terms and conditions and may incur charges of up to 100% of the booking cost.
If the supplier makes significant changes to or cancels a booking, Travel4less will inform you as soon as reasonably possible and assist in liaising with the supplier. However, Travel4less accepts no further liability.
8. Our Responsibility
Travel4less acts solely as an agent. Our responsibility is limited to arranging bookings in accordance with your instructions.
We accept no responsibility for the actual provision of travel services by suppliers.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, nor does it affect your statutory rights.
9. Financial Protection
Financial protection for your booking will depend on the type of travel service purchased and the supplier providing the service.
Package holidays are financially protected by the organiser in accordance with applicable regulations. Where your booking includes flights and is protected under the ATOL scheme, you will receive an ATOL Certificate issued by the relevant supplier, outlining what is protected, what this means for you, and who to contact if something goes wrong.
Some suppliers may also be members of ABTA. Where applicable, bookings made with ABTA-registered suppliers will benefit from the support and code of conduct provided by ABTA.
For single travel services, including flight-only or accommodation-only bookings, financial protection may not apply. The level of protection will depend on the individual supplier and the nature of the booking. Where applicable, the level of financial protection will be clearly outlined at the time of booking.
Travel4less will make customers aware of the protection applicable to their booking prior to confirmation; however, it remains the customer’s responsibility to review and understand the level of financial protection associated with their purchase.
10. Passport, Visa, and Health Requirements
It is the customer’s responsibility to ensure compliance with all passport, visa, and health requirements. Requirements may change, and customers should check with the relevant authorities prior to travel.
11. Complaints and Travel Advice
As your contract is with the supplier, any issues during your trip must be reported directly to them or their representative at the earliest opportunity.
If you wish to raise a complaint after your return, please contact Travel4less in writing, and we will assist in liaising with the supplier where possible.
Customers are strongly advised to review the latest travel advice prior to booking and before departure. Up-to-date information can be found on the UK Government website: https://www.gov.uk/browse/abroad.
This includes important guidance on entry requirements, safety, local laws, and any travel restrictions.
Customers are responsible for ensuring they comply with all passport, visa, and health requirements for their destination. These requirements may change, and it is the customer’s responsibility to stay informed using the official government guidance provided.
If you require assistance while abroad, you should refer to the same UK Government website for guidance on accessing help and support overseas.
Travel4less cannot be held responsible for any issues arising from a customer’s failure to check or comply with official travel advice.
12. Delivery of Documents
Travel documents will be issued electronically or via post where required. Travel4less is not responsible for loss once dispatched unless due to negligence.
13. Financial Protection Membership
Travel4less is a member of Protected Trust Services Ltd (PTS). Customer payments are held in a secure, ring-fenced trust account managed by independent trustees.
14. ATOL and ABTA Protection
Travel4less does not hold its own ATOL or ABTA licence and acts solely as an agent on behalf of third-party suppliers.
Where protection applies, this will be confirmed prior to booking.
Where no protection applies, customers acknowledge and accept this before proceeding.
When making a booking via the Travel4less website, you are responsible for reviewing and confirming the level of financial protection applicable to your booking, including whether ATOL or ABTA protection applies.
You must also ensure that you have checked and accepted the total price, including all applicable fares, taxes, and charges, prior to completing your purchase.
By proceeding with any booking on our website, you confirm that you have read, understood, and accepted the Travel4less Terms and Conditions, including the level of financial protection associated with your booking.
15. Force Majeure
Travel4less shall not be liable for any failure or delay caused by events outside our control.
16. Data Protection
Customer information will be processed in accordance with UK data protection laws.
17. Website Use
Travel4less does not guarantee that website content is free from errors or interruptions.

18. Amendments
Travel4less reserves the right to update these Terms and Conditions at any time. Customers are advised to review them prior to booking.
Any amendments to bookings, including changes to passenger names or contact details, may incur additional charges imposed by the relevant supplier.
Customers are responsible for ensuring all booking details are accurate at the time of confirmation. Additional fees may apply where amendments are required after booking.
